STEPHANIE L. PERA
Edmond, Oklahoma 73003
(address and phone number available upon request)
(NOTE: all jobs listed with * were under my former married name. )
OBJECTIVE
Seeking a broadcasting position which will fully utilize skills, education and abilities in broadcasting and broadcasting arts, and/or a customer service position which will take advantage of at least 15 years plus experience in various fields.
SUMMARY
**Knowledgeable in Simian BSI radio broadcasting software and CoolEditPro/Adobe Audition production software, and a range of information processing. Computer literate with MS Word, Windows and diverse data applications. Ensure accountability in records, reports and documentation.
**Keen appreciation for the importance of service and satisfaction in generating repeat and referral business. Establish and maintain rapport with individuals of varied backgrounds and experience.
**Energetic and enthusiastic. Provide sustained effort for goals and objectives. Coordinate on product/services education. Responsive to urgent/timely requirements.
**Outstanding problem solving skills; ability to deal with customers, clients and accounts with little or no supervision.
EXPERIENCE
Aug 07 – May 08 Rose State College Modern Languages Lab, Midwest City, Oklahoma
Assisted students in computer applications in improving language skills. Part of the Federal Work Study Program
Jun 06 – Sept 06 KTRZ Radio, Riverton, Wyoming
News Director/On air personality; gathered, wrote and delivered the news during two morning broadcasts; also hosted a 4 hour show from 8am – 12pm MT playing country music, announcing local events and other entertainment.
Mar 05 – Jan 06 Contemporary Services Corporation, Oklahoma City, Oklahoma
Member of a security detail for the Ford Center in Oklahoma City. Duties include providing a security presence, searching handbags and other carry along bags.
Jun 03- Aug 03 Various temporary jobs obtained through agencies- Oklahoma City, Oklahoma
Clerical, Data Entry and Customer Service
Provided clerical, data entry and customer service for various companies in the Oklahoma City Metropolitan area. Most notable position was with the Oklahoma Tax Commission during six working days in August 2003, performing data entry of assorted state tax forms.
*Feb 00-Jul 02 Putnam Investments- Andover, Massachusetts
Senior Participant Services Specialist
Provide retirement plan (401(k) plans) participants with options regarding their retirement savings. Handles participant questions and concerns, and assists with options under their specific plan. Coordinates with operations team regarding special handling or assistance
*Feb 01-Aug 01 Putnam Investments- Andover, Massachusetts
Agility Representative/Technical Administrator
Provides a dual function: assisting with taking incoming retirement plan (401(k) plan) calls from participants for half the working day, and processing distributions, terminations, loans, withdrawals and the like for the other half of the working day, in addition to assisting the operations teams with other various tasks.
EDUCATION
University of Central Oklahoma – Edmond, Oklahoma
Bachelor of Arts – Mass Communication (In progress)
Rose State College – Midwest City, Oklahoma
Associate in Applied Science – Broadcast Communications GPA: 3.25
American Broadcasting School – Oklahoma City, Oklahoma
Radio broadcasting (9 month training course). Final course grade: A
**References and/or portfolio available upon request.
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